Terms of service

Effective Date: October 31, 2026

This website, lohclean.com, is operated by Loh LLC. Throughout the site, the terms "we," "us," and "our" refer to Loh LLC. By accessing this website, purchasing from us, or subscribing to any of our communications, you agree to be bound by these Terms of Service. If you do not agree, you may not access this site or use any of our services.

We reserve the right to update or modify these Terms at any time without notice. Your continued use of the website constitutes acceptance of any changes.

1. USE OF SITE

You must be at least the age of majority in your jurisdiction to use this website. By using this site, you represent that you meet this requirement. You may not use our services for any unlawful, abusive, or unauthorized purpose.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for suspected violations of these Terms or applicable laws.

2. MARKETING COMMUNICATIONS

By submitting your phone number or email at checkout, through forms, or during interactions with our website, you consent to receive marketing communications from us via email and/or text message, which may be sent using automated technology. These text messages may be delivered via SMS, MMS, or RCS.

Message frequency may vary. Message and data rates may apply.

To opt out of text messages, reply STOP to any message or contact us at help@lohclean.com. For help, reply HELP to any message or contact us at help@lohclean.com.

Carriers are not liable for delayed or undelivered messages, and we are not responsible for any delays or failures in message delivery.

For details on how we collect, use, and protect your information — including the fact that we do not share your mobile number or messaging consent with third parties for their marketing — please see our Privacy Policy: https://lohclean.com/policies/privacy-policy

3. DISCOUNTS, PROMOTIONS, AND CODES

All discount codes, sales, and promotions are subject to change or termination at any time without notice.

Discounts are valid only for the time period and conditions specified.

Promotional codes may not be combined unless explicitly stated.

Promotions cannot be applied to prior purchases.

We reserve the right to deny or cancel use of a discount for any reason, including suspected misuse or abuse.

4. PRODUCTS & ORDERS

Product descriptions, prices, and availability are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

We also reserve the right to cancel or refuse any order at our sole discretion. You are responsible for ensuring that all billing, shipping, and contact information is accurate and current.

5. PAYMENT

All transactions must be authorized and made using approved payment methods. We reserve the right to cancel or reverse a transaction in cases of suspected fraud, abuse, or misuse.

6. SHIPPING & DELIVERY

Shipping timelines are estimates only and are not guaranteed. Loh LLC is not liable for:

  • Delays caused by carriers
  • Incorrect or incomplete addresses provided by the customer
  • Lost, stolen, or damaged packages once in transit

For full shipping details, please review our Shipping Policy.

7. RETURNS & REFUNDS

All returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. We reserve the right to deny refunds that do not comply with the stated conditions.

8. INTELLECTUAL PROPERTY

All content on this site, including but not limited to images, text, graphics, branding, and product designs, is the intellectual property of Loh LLC and protected under applicable copyright and trademark laws. No content may be copied, reused, or distributed without our express written consent.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Loh LLC shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to lost profits, lost data, replacement costs, or other damages arising from:

  • Use of or inability to use the site
  • Use of any product or service purchased through the site
  • Any errors, omissions, or inaccuracies in content or services

Our total liability for any claim shall not exceed the amount paid by you for the product in question.

10. DISCLAIMER

All products and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

11. THIRD-PARTY LINKS

This website may contain links to third-party sites. We are not responsible for the content, accuracy, or practices of any third-party websites or services. Use of third-party links is at your own risk.

12. USER CONDUCT

You agree not to engage in any of the following prohibited activities:

  • Violating any laws, regulations, or third-party rights
  • Uploading or transmitting malicious software
  • Spamming, phishing, scraping, or using bots
  • Submitting false or misleading information
  • Interfering with the website's security or functionality

Violation of these terms may result in account termination and legal action.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Loh LLC, its affiliates, officers, employees, and service providers from any claim, demand, or liability arising from your breach of these Terms or misuse of the site or services.

14. TERMINATION

We may terminate your access to the site or services at any time, without notice, for conduct that we believe violates these Terms or is harmful to us or other users. You remain liable for any obligations or amounts owed prior to termination.

15. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of the United States and the State of Texas, without regard to its conflict of law principles.

16. CONTACT

For questions regarding these Terms, please contact us at:

Email: help@lohclean.com

Business Name: Loh LLC